1. Cancellation Policy
In the event if Mehwish cancels your booking, a full refund of the deposit paid by the client will be provided. In the unlikely circumstance that Mehwish is unable to attend your appointment due to an emergency, family bereavement, or severe illness, she will endeavor to find a highly recommended alternative makeup artist. This artist will receive a brief and any necessary products not already in their kit.
The deposit is non-refundable. Should you change your wedding date, the deposit can be transferred to the new date if Mehwish is available.
Bridal party changes require a minimum of 4 weeks' notice for cancellation or adjustment of numbers. Please be ready at your allocated time. Late arrivals may result in a shortened service.
Clients are strongly advised to take out wedding insurance.
For group party bookings, all services are required to be performed in a single, designated room. Mehwish will not be able to travel between multiple rooms.
2. Payment Terms
Party Bookings
The remaining balance for party bookings can be paid via cash or bank transfer on the day.
Bridal Bookings
The remaining balance for bridal and the bridal party must be paid via bank transfer 48 hours before the event.
3. Client Responsibility
It is the client's responsibility to inform Mehwish of any known allergies or skin sensitivities that they or their bridal party may have. Skin conditions should be reported to Mehwish prior to application.
All brushes, tools, and makeup products are kept sanitary and are sanitised between each makeup application.
Mehwish cannot be held liable for any losses or damages incurred due to the client's failure to inform her of any known conditions.
4. Travel Policy
Travel charges apply for locations outside of Reading, Berkshire. Mehwish is willing to start her journey at 6am. If an earlier start time is requested, an out-of-hours surcharge will be applied for party bookings only.
5. Parking
Where parking or valet fees may be incurred, the amount will be included in the final bill and is due for payment on the day of the event.
6. Liability
Mehwish holds public liability insurance.
7. Photography
Mehwish may photograph you during your consultation and on your wedding day. These photos may be used for social media and portfolio purposes. Please state if you do not wish to have any photos taken or used for marketing.